Sithara Silks values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when interacting with our website and services.

The website is : https://sitharasilks.com/

1. Information Collection and Use

We collect personal information to provide you with a seamless shopping experience. The types of information collected include:

• Personal Details: Name, email address, phone number, and mailing address.
• Payment Information: Credit/debit card details (secured for transaction purposes only).
• Usage Data: Browser type, IP address, and activity on our website.

This information is collected when you:

• Register an account.
• Place an order.
• Subscribe to our newsletter.
• Participate in surveys or promotions.

2. Use of Information

We use the information collected for the following purposes:

• Order Fulfillment: To process and deliver your orders.
• Personalized Experience: To customize your shopping experience.
• Customer Support: To address your inquiries and resolve issues.
• Promotional Communication: To send updates, exclusive offers, and promotions (you may opt out at any time).
• Website Improvement: To enhance the functionality and user experience of our website.

3. Protection of Information

Sithara Silks takes your data security seriously and implements the following measures:

• Encryption: Sensitive data transmitted online is protected using secure encryption protocols.
• Access Control: Only authorized personnel have access to your personal information.
• Regular Audits: We conduct periodic security checks to protect against unauthorized access or breaches.

4. Cookies

Our website uses cookies to improve your experience by storing user preferences and tracking site interactions.

• Your Choice: You can modify your browser settings to disable cookies; however, some features may not function optimally.

5. Third-party Disclosure

We do not sell or share your personal information with third parties except:

• When necessary to process payments, ship orders, or improve our services (e.g., payment processors, delivery partners).
• When required by law or to protect our legal rights.

All third parties are bound to keep your information confidential.

6. Third-party Links

Our website may include links to third-party websites or services, such as payment gateways. These websites operate independently and have their own privacy policies. Sithara Silks is not responsible for the content or practices of these sites.

7. Changes to the Privacy Policy

Sithara Silks reserves the right to update this policy at any time.

• Significant changes will be communicated via email or a prominent notice on our website.
• Continued use of our services after updates signifies acceptance of the revised policy.

8. Contact Information

For questions or concerns regarding this Privacy Policy, you may contact us:

• Email: sitharasilks19@gmail.com
• Phone: +91 7580-833333
• Address: Sithara Silks , Karuvelipady, Thoppumpady, Kochi, Kerala 682005

By using our website, you consent to the terms of this Privacy Policy. Your trust inspires us to deliver excellence!